Your room is reserved up to 1pm on the arrival date. You must guarantee your reservation at the time of booking, all non-guaranteed rooms will be released three days prior to arrival.

You can guarantee your room by giving your credit card details at the time of booking or by paying for your room in full when you make the reservation up to three days prior to arrival. Payment must be made by credit card.

Reservations can currently be made up to 12 months in advance.

Premier Inn accepts payment by cash, credit card (Visa, Mastercard, American Express).

We do not accept cheques. Bookings made through the website are not guaranteed unless the credit card details are correct, genuine and active.

Premier Saver bookings – all bookings made against the Premier Saver rate will be charged as soon as the booking is made through the Premier Inn website or any time thereafter at the sole option of Premier Inn.

Premier Saver is non refundable, therefore all charges for the room will be taken at time of booking to the card given by the individual entering the credit card details during the booking process. By accepting the terms and conditions of the booking you are accepting these payment terms and conditions in full. No extra charge will be taken for making a payment from a credit card, however Premier Inn reserves the right to change this policy as and when required, dependant on updates, changes to the business systems and or functionality. If the non-refundable payment for a Premier saver booking could not be processed and collected by Premier Inn for any reason whatsoever (including due to incorrect or fraudulent credit details or lack of available balance or approval from credit card service providers), Premier Inn has no obligation to hold or guarantee your booking and in such cases bookings previously confirmed will automatically stand cancelled.

All guests are required to provide identification on check in. Acceptable forms of ID for all guests who do not reside in the UAE is a passport only, for all guests who are residences in the UAE can provide a driving license, Emirates ID card or passport.

Room prices are per room, per night and are inclusive of all tax/service charge. Meals are not included in the room price.

You may pay for breakfast at the same time as paying for your room. All other meals must be paid for separately.

Premier Inn reserves the right to review its room prices from time to time. You will pay the room price as quoted at the point of room reservation. Note that quoted room prices at the Premier Inn may change up to the date of your arrival.

Some hotels may charge a supplement during key events and periods of high demand. For details of our most current room prices please check our website premierinn.ae. or contact your chosen Premier Inn directly.

Cancellation of a room reservation must be made before 1pm on the arrival date unless stated otherwise on your booking terms and conditions.

If you cancel a room reservation before 1pm on the day of arrival and have paid for the room in advance, a full refund will be processed to the sam payment method.

A cancellation reference will be given and must be retained as proof of cancellation.

If you cancel a room reservation after 1pm on the arrival date and have not already paid for the room in advance you will be charged for one night's accommodation per room booked.

A cancellation reference will be given and must be retained as proof of cancellation.
The customer will be issued with a receipt for this charge.
The payment will normally be processed before 9am the next day.

Failure of the customer to cancel before 1pm on the day of the arrival gives Premier Inn the right to charge for one night's accommodation and for the customer to not take up the accommodation per room booked as a 'No Show'.
The client will be issued with a receipt for this charge.
The payment will normally be processed before 9am the next day.

If you decide to shorten your stay you must inform us by 12pm on the day otherwise you will be charged the cost of one night's accommodation per room booked.

Bookings made after 1pm on the day of arrival are non-refundable, and are subject to the standard cancellation terms.

Premier Saver
No cancellations, amendments or refunds can be made. Offer is available at selected Premier Inns only and is subject to availability. Please check alternative dates if your selected date is not available.

Rooms are available from 2pm on the arrival date.

Please let your chosen Premier Inn know if you are likely to arrive after 11pm.

Your room must be vacated by 12 noon on the day of departure. Failure to leave your room by this time will result in additional charges up to and including the cost of one night's accommodation.

Family rooms offer accommodation for two adults and up to two children aged 15 and under (and a child under 2 years in a cot), or a maximum of 2 adults.

A family room will consist of a King size bed (in most hotels), a sofabed and a pull out bed.

Premier Inn can provide cots at no extra charge

Most Premier Inn hotels offer family rooms, these hotels are indicated throughout the directory.

The layout of a twin room may vary by hotel, and will either consist of a king size bed (in most hotels) and a sofabed or 2 single beds. Please contact your chosen hotel directly for more information.

Most hotels within the Arabian Gulf consist of smoking and non smoking rooms. Please request your prefered option at time of booking.

Most Premier Inns have rooms which are specially adapted for customers with disabilities. If no disabled room is available at the hotel of your choice we will contact neighbouring Premier Inns to help find suitable accommodation.

Although Premier Inn will make every possible effort to accommodate your personal requirements, all rooms are subject to availability. We apologise in advance if your particular requests cannot be met.

Breakfast is served in the restaurant between 6am - 10.30am. Local variances may apply so please check with your hotel on arrival.

'Kids eat free' breakfast offer:
- One breakfast per child only to be taken in the restaurant. Up to a maximum of two children can eat free per adult purchasing a full breakfast.
- The offer applies to Premier Inn residents only.
- The Premier Inn 'Kids eat free' breakfast offer applies to children aged 15 and under.
- Children aged 16 and over, and children of any ages accompanied by an adult purchasing a continental breakfast will be charged the adult price for breakfast.

Meals are available at the restaurant situated in or next to each Premier Inn.

We regret that, with the exception of assistance dogs, no pets are allowed in Premier Inn.

Electrical appliances, such as toasters, mini cookers and portable grills, may not be used in the rooms as they may set off the sensitive fire alarm system.

Reservations for rooms are non-transferable and must not, under any circumstances, be sold or otherwise transferred to a third party who is not a member of your group.

You must not advertise, market or otherwise offer any Premier Inn room for sale either on its own or as part of a combined offer.

Premier Inn is part of Whitbread Group PLC.
Guest Relations Team, Premier Inn, Oakley house, Oakley Road, Luton, LU4 9QH.

Prices include tax/service.

A booking of five rooms or more is considered a group booking within Premier Inn. However, this might vary from hotel to hotel based on the total number of rooms in each location. If a group of individuals has booked separately for the same hotel e.g. weddings, parties, Premier Inn reserves the right to enforce Group terms and conditions to those bookings regardless of the booking channel used to book.